Map what matters
Map what matters: knowledge mapping visual

Knowledge management • Instructional design • systems development

Know what you need. Get it.

I help leaders reduce onboarding and uptraining time, align messaging across teams, and build durable operations. Not by selling platforms, but by defining what is truly needed, naming constraints, and choosing the simplest path that fits.

Brief

What you can expect
What I do
Turn complex operations into understandable workflows, with knowledge captured where it can actually be used.
What I do not do
Hype cycles, tool worship, or rushed implementations that ignore operational fit.
What you get
Faster onboarding, smoother uptraining, and aligned messaging across your website, documentation, and staff communication.

Services

Lovins Work LLC partners with organizations that want signal over noise. Reduce onboarding and uptraining time, keep public messaging and staff communication aligned, and deliver practical systems with structure and follow-through.

Contact Launch OS

Knowledge management

Build a usable single source of truth for daily execution and onboarding.

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  • SOPs and internal process documentation
  • Knowledge base structure, tagging, and cleanup
  • Governance and single source of truth practices
  • Operational playbooks and checklists

Instructional design

Create role-based onboarding and uptraining that your team actually uses.

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  • Role-based onboarding paths
  • Micro-learning modules
  • Job aids and quick reference guides
  • Convert documentation into usable learning assets

Systems development

Deliver workflows and interfaces that reduce rework and keep operations moving.

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  • Portal enhancements and workflow forms
  • Intake and routing systems
  • Reporting dashboards
  • Role-based access alignment and automation
Secure a client slot

Retainer

$100 per month for client access, request submission, and prioritized queue placement.

Hourly work

$75 per hour, tracked per task using a time clock system.

Monthly cap

Each retainer client is capped at 10 billable hours per month by default. Unused hours do not roll over.

Primary contact

Each organization designates one primary contact to submit and manage requests.

Client responsibilities

Some tasks require scheduled meetings with your subject matter experts. Lovins Work LLC structures and refines client knowledge. We do not invent it.

Operating principle

Signal over noise. Stewardship over hype. Durable execution.

What this looks like

Consistent onboarding, aligned messaging, and operating methods your team can run.

How engagements work

We define the real need, map constraints, then deliver playbooks, training, and systems that hold up under real use.

What I value

  • Durability over cleverness
  • Ownership and training over tool worship
  • Simple, documented operating methods
  • Systems that support people, not replace them

WLOVos

WLOVos is the structured systems layer used to implement practical portals and workflows. It is designed to reduce friction, support role-based operation, and keep knowledge close to the work.

What does the $100 monthly retainer cover?
Client access, request submission, prioritized handling, and structured task tracking with transparent time logs. Execution work is billed separately at $75/hour.
Is the retainer required?
Retainer is required for structured access and priority handling. One-time projects may be quoted separately depending on availability.
How are hours tracked?
Billable time is tracked per task using a time clock system. Each task includes time used and a short delivery summary.
What happens if we don’t use the full 10 hours?
Unused hours do not roll over. The monthly cap protects delivery balance across all active clients.
Can we exceed 10 hours in a month?
Additional hours may be accepted based on capacity and scope, but require approval first.
Who can submit requests?
One designated primary contact per organization.
Do you create content from scratch?
Lovins Work LLC structures and refines client knowledge. We do not invent it. We require information from your team and may schedule SME meetings to ensure accuracy.
How do we get started?
Email info@lovins.work with your organization name, primary contact, needs, and desired start month. Availability is confirmed based on current capacity.